Privacy policy

Holaric Privacy Policy

Holaric respects your privacy and is committed to protecting the personal and business information you share with us. This policy explains how we collect, use, store, and protect information when you use the Holaric app and services.

Information We Collect

We may collect information you provide when creating an account, placing an order, contacting us, or using our services, including your name, email address, phone number, business details, billing information, shipping addresses, and order history.

How We Use Your Information

• To create and manage your account.
• To process orders, payments, shipping, and customer support requests.
• To communicate order updates, service announcements, and important account information.
• To maintain security, prevent fraud, and improve our services.
• To comply with applicable legal and regulatory obligations.

Payments

Payments may be processed by third-party payment providers. Holaric does not intend to store full payment card details on its own systems. Payment information is handled according to the relevant provider's privacy and security practices.

Sharing of Information

We may share necessary information with service providers who support payment processing, order fulfillment, shipping, hosting, analytics, and customer support. We may also disclose information when required by law or to protect our rights and users. We do not sell your personal information for money.

Data Security and Retention

We use reasonable safeguards designed to protect your information. No method of electronic storage or transmission is completely secure. We retain information for as long as reasonably necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements.

Your Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or request a copy of certain personal information. You may contact us to submit a privacy request. Some information may need to be retained where legally required.

Children's Privacy

Holaric is a business-to-business service and is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Updated wording will be made available through our app or website, with the revised effective date where appropriate.

Contact Us

For privacy questions or requests, please contact Holaric through the contact details provided in our app or on our official website.