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Support

Contact us

Questions about products, orders, payments or opening an account? Reach the Holaric wholesale desk through the channels below. Registered businesses can also raise a request from their account, which keeps your order details together.

Send a message

No account needed. Tell us who you are and what you need — your message goes straight to the wholesale desk, and you get a confirmation email with a reference.

The name we should reply to.

We reply from support@holaric.com.

Optional — only if you would rather we call.

Your store or company.

No account needed — we reply by email.

Help us help you faster

When you get in touch about an order, including the details below means we can resolve it in fewer back-and-forths:

  • Your order number (shown in your account and order confirmation).
  • Your business name and a contact email.
  • For damaged or incorrect products, a description of the issue and clear photographs.
  • For sourcing enquiries, the products, quantities and delivery ZIP you have in mind.

Before you order

If you are new to Holaric, the FAQ and How wholesale works pages answer the most common questions about accounts, minimums, pricing and delivery.